Justin Young joined the Royal Institution of Chartered Surveyors as CEO on 5 July 2023. Justin was appointed by the RICS Governing Council to continue to lead the transformation of RICS, including the delivery of an excellent experience for staff, members, and stakeholders. He has an impressive background in operational management and business transformation programmes, including those focused on customer experience. Justin has come from the real estate sector and has a wealth of experience within the real estate and professional services sector over the last 25 years. Justin’s global experience has included working and living in Southeast Asia, Europe and the UK. Most recently Justin was the Chief Operating Officer at Global Real Estate Consultant, Knight Frank, and has a strong track record in successfully leading and growing teams through a strong focus on culture and staff development. He has also spent time in the military, including commanding a tank troop on ‘Operation Desert Storm’ in the 1990s. Another of Justin’s key interests is the promotion of diversity in real estate, and he has driven Business Balance initiatives across gender, race and faith, LGBTQ+; health and well-being, and has been involved with the cross-sector ‘Changing the Face of Property’ initiative.
